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Privacy Policy
Last Revised: April 1st 2024
At ddw, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and share information about you when you use our website, online services, and mobile apps (collectively, the "Services").
At ddw, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and share information about you when you use our website, online services, and mobile apps (collectively, the "Services").
At ddw, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and share information about you when you use our website, online services, and mobile apps (collectively, the "Services").
Information We Collect
We collect information about you in the following ways:
Information you provide to us: We collect information that you provide to us directly, such as when you create an account, sign up for newsletters, participate in surveys or promotions, or contact customer support. This information may include your name, email address, phone number, and other personal information.
Information we collect automatically: When you use the Services, we may collect certain information automatically, such as your IP address, browser type, device type, operating system, and information about your activity on the Services. We may also use cookies and similar technologies to collect this information.
Information from third parties: We may collect information about you from third parties, such as social media platforms, advertising networks, and data analytics providers.
Use of Information
We use the information we collect for the following purposes:
To provide and improve the Services: We use the information we collect to operate and improve the Services, including to personalize your experience, troubleshoot technical issues, and analyze usage trends.
To communicate with you: We may use the information we collect to send you updates, newsletters, marketing materials, and other communications. You may opt out of receiving certain communications at any time by following the unsubscribe instructions included in the communication.
To enforce our policies: We may use the information we collect to enforce our policies, such as our terms of service and acceptable use policy.
Sharing Information
We may share the information we collect in the following ways:
With service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, and payment processing. These service providers are contractually obligated to protect your information and only use it for the services they are providing to us.
With law enforcement: We may disclose your information to law enforcement or other government authorities if required by law or if we believe it is necessary to protect the safety, rights, or property of ddw or others.
With other parties in connection with a merger, sale, or other transfer of assets: If we are involved in a merger, acquisition, or sale of assets, we may transfer your information to the relevant party.
As otherwise permitted by law: We may disclose your information as otherwise permitted by law, such as to protect the rights, property, or safety of ddw or others.
We may share the information we collect in the following ways:
With service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, and payment processing. These service providers are contractually obligated to protect your information and only use it for the services they are providing to us.
With law enforcement: We may disclose your information to law enforcement or other government authorities if required by law or if we believe it is necessary to protect the safety, rights, or property of ddw or others.
With other parties in connection with a merger, sale, or other transfer of assets: If we are involved in a merger, acquisition, or sale of assets, we may transfer your information to the relevant party.
As otherwise permitted by law: We may disclose your information as otherwise permitted by law, such as to protect the rights, property, or safety of ddw or others.
We may share the information we collect in the following ways:
With service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, and payment processing. These service providers are contractually obligated to protect your information and only use it for the services they are providing to us.
With law enforcement: We may disclose your information to law enforcement or other government authorities if required by law or if we believe it is necessary to protect the safety, rights, or property of ddw or others.
With other parties in connection with a merger, sale, or other transfer of assets: If we are involved in a merger, acquisition, or sale of assets, we may transfer your information to the relevant party.
As otherwise permitted by law: We may disclose your information as otherwise permitted by law, such as to protect the rights, property, or safety of ddw or others.
We may share the information we collect in the following ways:
With service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, and payment processing. These service providers are contractually obligated to protect your information and only use it for the services they are providing to us.
With law enforcement: We may disclose your information to law enforcement or other government authorities if required by law or if we believe it is necessary to protect the safety, rights, or property of ddw or others.
With other parties in connection with a merger, sale, or other transfer of assets: If we are involved in a merger, acquisition, or sale of assets, we may transfer your information to the relevant party.
As otherwise permitted by law: We may disclose your information as otherwise permitted by law, such as to protect the rights, property, or safety of ddw or others.
Data Security
We have implemented measures to protect the security of your information and to prevent unauthorized access or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot guarantee the security of any information you transmit to us.
Your Choices
You have the following choices regarding your information:
Opting out of communications: You may opt out of receiving certain communications from us at any time by following the unsubscribe instructions included in the communication.
Accessing and updating your information: You may access and update your account information at any time by logging into your account.
Requesting deletion of your information: You may request that we delete your account and all associated information by contacting customer support. Please note that we may retain certain information as required by law or for legitimate
DON'T DIE WONDERING
Ⓡ ddw is an internationally registered trademark; UK00003443575, UK00918143505, USA6423535, USA6482013, EU018143505
Regulation
ddw technology operates in a fully regulated environment as an associate of asset management firm London & Eastern, authorised and regulated by the UK Financial Conduct Authority. Regulation lawyers and compliance accountants professionally advised that ddw as a quant trading technology firm is not eligible for regulated activities; hedge fund financial services are handled by regulated entity London & Eastern. For the avoidance of doubt ddw technology is not independently regulated by the FCA. ddw technology is a 'Strategy Provider' to Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP. London & Eastern LLP is authorised and regulated by the Financial Conduct Authority in the UK, ref 534484. Registered address: 78 York Street, W1H 1DP, London.
Fund Custody
ddw technology does not hold or otherwise have control over client funds. You, the client, maintain control, custody, and withdrawal of your funds at all times. All funds deposited by clients for the purposes of ddw technology are held in your personal broker with a ddw-approved broker. Your money is held separately from the broker's own funds. Therefore, under property, trust, and insolvency law, your money is protected and unavailable to creditors of the firm, should the firm ever go into liquidation. These brokers are required to be fully regulated entities, holding licenses from reputable regulatory authorities, including but not limited to the UK Financial Conduct Authority, the Financial Sector Conduct Authority in South Africa, or the Australian Securities and Investments Commission.
Risk Warning
Trading carries high risks and may result in the loss of your capital. ddw utilises advanced technologies, including generative artificial intelligence, which are novel and in constant development. The application of these technologies introduces additional risks associated with system errors, algorithmic biases, and the complexity of market dynamics. Please ensure you fully understand these risks before engaging with ddw. ddw does not accept clients who do not fully comprehend the risks involved in trading, including the use of novel technologies. Seek independent financial advice if needed. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 72.3% of retail investors lose money when trading CFDs themselves. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
Ⓡ ddw is an internationally registered trademark; UK00003443575, UK00918143505, USA6423535, USA6482013, EU018143505
Regulation
ddw technology operates in a fully regulated environment as an associate of asset management firm London & Eastern, authorised and regulated by the UK Financial Conduct Authority. Regulation lawyers and compliance accountants professionally advised that ddw as a quant trading technology firm is not eligible for regulated activities; hedge fund financial services are handled by regulated entity London & Eastern. For the avoidance of doubt ddw technology is not independently regulated by the FCA. ddw technology is a 'Strategy Provider' to Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP. London & Eastern LLP is authorised and regulated by the Financial Conduct Authority in the UK, ref 534484. Registered address: 78 York Street, W1H 1DP, London.
Fund Custody
ddw technology does not hold or otherwise have control over client funds. You, the client, maintain control, custody, and withdrawal of your funds at all times. All funds deposited by clients for the purposes of ddw technology are held in your personal broker with a ddw-approved broker. Your money is held separately from the broker's own funds. Therefore, under property, trust, and insolvency law, your money is protected and unavailable to creditors of the firm, should the firm ever go into liquidation. These brokers are required to be fully regulated entities, holding licenses from reputable regulatory authorities, including but not limited to the UK Financial Conduct Authority, the Financial Sector Conduct Authority in South Africa, or the Australian Securities and Investments Commission.
Risk Warning
Trading carries high risks and may result in the loss of your capital. ddw utilises advanced technologies, including generative artificial intelligence, which are novel and in constant development. The application of these technologies introduces additional risks associated with system errors, algorithmic biases, and the complexity of market dynamics. Please ensure you fully understand these risks before engaging with ddw. ddw does not accept clients who do not fully comprehend the risks involved in trading, including the use of novel technologies. Seek independent financial advice if needed. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 72.3% of retail investors lose money when trading CFDs themselves. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
Legal
Ⓡ ddw is an internationally registered trademark; UK00003443575, UK00918143505, USA6423535, USA6482013, EU018143505
Regulation
ddw technology operates in a fully regulated environment as an associate of asset management firm London & Eastern, authorised and regulated by the UK Financial Conduct Authority. Regulation lawyers and compliance accountants professionally advised that ddw as a quant trading technology firm is not eligible for regulated activities; hedge fund financial services are handled by regulated entity London & Eastern. For the avoidance of doubt ddw technology is not independently regulated by the FCA. ddw technology is a 'Strategy Provider' to Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP. London & Eastern LLP is authorised and regulated by the Financial Conduct Authority in the UK, ref 534484. Registered address: 78 York Street, W1H 1DP, London.
Fund Custody
ddw technology does not hold or otherwise have control over client funds. You, the client, maintain control, custody, and withdrawal of your funds at all times. All funds deposited by clients for the purposes of ddw technology are held in your personal broker with a ddw-approved broker. Your money is held separately from the broker's own funds. Therefore, under property, trust, and insolvency law, your money is protected and unavailable to creditors of the firm, should the firm ever go into liquidation. These brokers are required to be fully regulated entities, holding licenses from reputable regulatory authorities, including but not limited to the UK Financial Conduct Authority, the Financial Sector Conduct Authority in South Africa, or the Australian Securities and Investments Commission.
Risk Warning
Trading carries high risks and may result in the loss of your capital. ddw utilises advanced technologies, including generative artificial intelligence, which are novel and in constant development. The application of these technologies introduces additional risks associated with system errors, algorithmic biases, and the complexity of market dynamics. Please ensure you fully understand these risks before engaging with ddw. ddw does not accept clients who do not fully comprehend the risks involved in trading, including the use of novel technologies. Seek independent financial advice if needed. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 72.3% of retail investors lose money when trading CFDs themselves. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
Ⓡ ddw is an internationally registered trademark; UK00003443575, UK00918143505, USA6423535, USA6482013, EU018143505
Regulation
ddw technology operates in a fully regulated environment as an associate of asset management firm London & Eastern, authorised and regulated by the UK Financial Conduct Authority. Regulation lawyers and compliance accountants professionally advised that ddw as a quant trading technology firm is not eligible for regulated activities; hedge fund financial services are handled by regulated entity London & Eastern. For the avoidance of doubt ddw technology is not independently regulated by the FCA. ddw technology is a 'Strategy Provider' to Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP. London & Eastern LLP is authorised and regulated by the Financial Conduct Authority in the UK, ref 534484. Registered address: 78 York Street, W1H 1DP, London.
Fund Custody
ddw technology does not hold or otherwise have control over client funds. You, the client, maintain control, custody, and withdrawal of your funds at all times. All funds deposited by clients for the purposes of ddw technology are held in your personal broker with a ddw-approved broker. Your money is held separately from the broker's own funds. Therefore, under property, trust, and insolvency law, your money is protected and unavailable to creditors of the firm, should the firm ever go into liquidation. These brokers are required to be fully regulated entities, holding licenses from reputable regulatory authorities, including but not limited to the UK Financial Conduct Authority, the Financial Sector Conduct Authority in South Africa, or the Australian Securities and Investments Commission.
Risk Warning
Trading carries high risks and may result in the loss of your capital. ddw utilises advanced technologies, including generative artificial intelligence, which are novel and in constant development. The application of these technologies introduces additional risks associated with system errors, algorithmic biases, and the complexity of market dynamics. Please ensure you fully understand these risks before engaging with ddw. ddw does not accept clients who do not fully comprehend the risks involved in trading, including the use of novel technologies. Seek independent financial advice if needed. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 72.3% of retail investors lose money when trading CFDs themselves. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.